Reporting Analyst
4 days ago
Design business analysis and data recording systems for use throughout the department
- Maintain databases and perform updates as necessary to ensure accuracy
- Regularly examine data reports to locate and resolve mistakes throughout
- Create business reports that provide insight into key data points
- Communicate the results of data analysis in written and verbal form to managers
- Responsible for day-to-day execution of data needs from various business departments and troubleshoot data inaccuracies & inconsistencies
- Regularly review processes and conduct process improvement to ensure efficiency in existing processes/reports/tools
- Consult team regarding the nature of the information and processing needs
- Ensure assigned tasks or projects are completed in a timely manner and with a high level of quality and accuracy
- Provide regular feedback on data operation concerns and issues
- Perform other related tasks that may be assigned
- Analyse the turnaround time of supplier
- Analyse success rate and ticketing Service Level Agreement (SLA)
**Requirements**:
- 1 to 3 years of experience as a financial or business analyst
- Experience in SAP, object-oriented programming and other data analysis programs
- Analytical skills that allow for the development of data-driven reports
- Demonstrated ability to manage time and prioritize projects to meet deadlines
- Ability to use SQL and Microsoft Excel to create pivot tables, graphs and charts
- Strong written and verbal communication skills to effectively relate data to co-workers
- Excellent critical thinking skills to help solve business problems and make decisions
- Tendency to pay close attention to small details that could impact results
- General knowledge of business operations, objectives, strategies, process and information flow
- Experience in BPO/Call Centre/Remittance business will be added advantage
- Malaysian
Work Location: Bangsar South, Kuala Lumpur
Salary range: RM3,000 - RM4,500
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