Customer Relation Admin Coordinator

2 weeks ago


Senai, Malaysia AME Engineering Full time

Overview

**Join Our Team as a Customer Relation Admin Coordinator**

**Responsibilities**:

- To assist on planning Sales & Marketing schedule and activities of the company.
- To carry out necessary Sales & Marketing activities as planned/instructed within the timeframe stipulated.
- To participate in any Sales & Marketing activities including group visits, presentations, networking sessions, sales talk, roadshows/trade missions, etc.
- To liaise with vendors/external parties of their services provided, quotations and jobs delivery on timely manner.
- To keep track on all necessary stocks records and to update if new order/placement is needed on timely/weekly basis.
- To prepare necessary sales brochures/goodie bags for any visitors and to provide relevant Sales & Marketing services i.e. products presentation, site tour, etc., based on the enquiries made.
- To follow up and attend to customers’ request, compiling and reporting feedback during handing over process and after completion of the project on timely basis.
- To gather customers’ feedback, analysis and propose constructive/effective solution to address customers’ needs.
- To prepare and submit report on existing customers and new customers feedback to HOD on timely/monthly basis.
- To request (if any) prepare and issue Notice of VP with Statement of Account and Invoice to customer.
- To request handing over document from relevant department and compile them for handing over to customer.
- To proceed on inspection and handing over of the completed units to customers together with sales & marketing and project/contract personnel in charge.
- To monitor on defect works done status and put into records for both internal and customers’ safe references.
- To cultivate and maintain good long-term relationship with existing customers, keeping customers well informed and updated on latest project development.
- To perform ad-hoc tasks as assigned by the head of department/ management.

**Requirements**:

- Minimum 1 year experience from related industry field and/or sales & marketing planning and activities and/or customer relations/services.
- Minimum Diploma/Degree holder from Business Administration/ Real Estate/Property Management/Marketing and related industry
- **Fresh Graduate encourage to apply**.
- Pleasant personality, confident, independent, responsible, self-motivated, outgoing and responsive that able to communicate & present well with any level of people and work as a team.

Join our team and jumpstart your sales and marketing career

Working Location**:No 2, Jalan i-Park SAC 1/1, Taman Perindustrian i-Park SAC, 81400 Senai, Johor, Malaysia



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