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Service Coordinator Intern

2 weeks ago

Shah Alam, Malaysia ZUS Coffee Full time

**Responsibilities**:
To ensure outlets are given the necessary services and follow up to fill ongoing service needs
Scheduling appointments for outlets, and keep track of outlets service records
Assess the service needs of raised tickets by outlets, and connect them with the correct team
Create and maintain a database of technicians, vendors, and contractors
Create and maintain a resource directory of service providers and resources
To assist in updating the Company’s IT Policy and IT/Preventive Maintenance handbook upon request
To maintain good relationships with contractors and service providers
Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services.
Monitoring the services being provided and staying up to date on any services for outlets
Writes up reports of outlet servicing for record keeping
Any other assigned duties and responsibilities from time to time

**Job Requirements**

A Professional Certificate / Diploma in Information Technology, Computer Science, Business Administration, or other related disciplines
Ability to keep track of and report on activit
Stay up to date with services, policies, and regulations
Working knowledge in control of hazardous energy and associated safe work permits practices
Tech savvy

**Job Type**: Internship

**Salary**: RM700.00 - RM800.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)