Service Coordinator

5 days ago


Shah Alam, Malaysia MEA CORPORATION SDN BHD Full time

**Service Coordinator Responsibilities**:

- Assessing the service needs of clients and linking them to the appropriate resources and providers.
- Facilitating for the jobs and services, job training, and transportation.
- Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services.
- Scheduling appointments for clients, answering phones and tracking clients' service records.
- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
- Evaluating the quality of all services and identifying areas that need improvements.
- Following up with clients regularly to assess and ensure their satisfaction.
- Responding to complaints and resolving issues or matching clients with better services.

**Service Coordinator Requirements**:

- An associate's or bachelor's degree in administration, business admin, secretarial or a related field.
- Strong work ethic and service skills.
- Excellent communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Staying up to date with services, policies, and regulations.
- Strong record-keeping and analytical skills.

**Job Type**: Permanent

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift



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