Customer Services Assistant

Guest Services Assistant provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Mercure Langkawi Pantai Chenang will be one of the new hotel brand in Langkawi under Accor. It will become a modern and elegant hotel in Chenang area....

**About Us** Trevabook Sdn. Bhd. is the company behind **Langkawibook.my**, a local travel e-commerce platform designed to make it easy for travelers to book car rentals, accommodations, and activity tickets in Langkawi. Our goal is to help local tourism businesses grow by offering a simple, online marketplace that connects them directly with...

**JOB SUMMARY** The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales...

**RESPONSIBILITIES** - Consistently deliver customer service in accordance with our customer service standards - Respond to face and telephone enquiries of a routine nature from members of the public, patients, thier representatives and a wide range of staff groups. - Maintaining reasonable dispensary stock levels display - Order items (consumables) within...

Monitoring and supervise the day-to-day operations of front desks and reception areas - Assists in greeting and checking-in VIP and Long Stay guests. - Understands rate structure and promotional rates available. - Ensures that all Front Office employees are aware of current promotions, policies and other important information. - Ensures that all Front Office...

**JOB SUMMARY** Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all...

**JOB SUMMARY** The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales...

**Additional Information** Retail Assistant **Job Number** 23118961 **Job Category** Retail & Gift Shops **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet customers when they enter the shop,...

**Responsibilities** - Receive Pre-Shift handover from Supervisors/Managers or departing members of staff. - Ensure tables/seating areas are clean and the preparation area is fully stocked for service. - Greet customers on arrival and seat them while distributing menus. - Answer any questions customers may have about the menu or food and drink. - Take orders...

*Minimum SPM. *Possess excellent communication skills both in English and Bahasa Malaysia. *Ability to speak in Mandarin is an added advantage. *Good common sense, interpersonal skills and computer literate. *Able to work under pressure and minimum supervision. Jika berminat sila hubungi nombor dibawah untuk keterangan lanjut Cawangan Langkawi - Madam...