Guest Services Assistant

**Job Number** 23138284 **Job Category** Rooms & Guest Services Operations **Location** The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Delivers the basic standards and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Greeting, checking-in, and escort VIP and Long Stay guests. - Personally and frequently verify that all VIP guests are receiving the...

**Additional Information** Guest Relations Manager **Job Number** 23118968 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all...

Hotel reservations to fulfill reservation requests by determining the rooms available to meet customer desires TO BECOME ONE OF THE LUXURY HOTELIER WIH HOSPITALITY BASIC SERVICE TO ALL LOCAL AND INTERNATIONAL GUESTS Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Job Summary** The Front Office Assistant is responsible for providing efficient and professional service at the hotel’s reception and guest service areas. This role involves welcoming guests, managing check-in/check-out procedures, handling reservations, and ensuring that guest needs are attended to promptly and courteously. **Key...

**JOB SUMMARY** Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all...

**Job Title: Front Office Assistant** **Department: Front Office** **Report to: Front Office Manager** **Location: Wings by Croske Resort Langkawi** **Summary**: **Job Descriptions**: - Provides warm hospitality to all guests during their stay - To handle check-ins and check-outs of guests - Providing guest services to guests which includes intro to...

**Job Summary**: **Key Responsibilities**: - Assist the Front Office Manager in managing the front desk, concierge, and guest services teams. - Ensure smooth check-in and check-out processes, providing exceptional service to all guests. - Handle guest inquiries, requests, and complaints promptly and professionally. - Monitor and maintain high standards of...

**Additional Information** Assistant Restaurant Manager **Job Number** 23136498 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position...

**JOB SUMMARY** Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest...