Customer Service Specialist

2 weeks ago

Shah Alam, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Want a high flying career? Seize this opportunity to support an award winning International Airline Company**

Job Responsibilities:

- Deliver world-class customer service while responding to customer inquiries and
- concerns via the chat channel
- Address travel-related questions and issues communicated through chat.
- Assist customers with upgrade requests, baggage inquiries, delays, and cancellations.
- Build meaningful relationships with our customers through a consultative approach
- Respond and manage customer feedback and complaints

**Requirements**:

- Required language(s): Proficient in English (written and spoken)
- Must atleast have 6 months experience in bpo industry

**Experience in the airlines/aviation industry will be an added advantage**
Why Join Us
- Accessible via public transport (nearby LRT)
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment

**Job Types**:
Contract Role - 12 months (opportunity to be absorbed as permanent staff with good
performance)

**Salary**:
RM2,800.00 - RM3,300 + additional allowances

**Job Types**: Full-time, Contract

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,800.00 - RM3,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Night shift
- Rotational shift

Supplemental Pay:

- Attendance bonus

Application Question(s):

- Will you be able to reliably commute to Shah Alam for this job?

  • Customer Service Specialist

    1 week ago

    Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full time

    Establish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...

  • Customer Service Specialist

    5 days ago

    Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full time

    Establish a good relationship with customers and provide excellent customer service. - Provide customers with accurate and precise product and service information. - To represent the company in a positive and professional manner. - Exceeding customer expectations in terms of customer service and accurate information. - Handle customer service-related...

  • Guest Services Agent

    5 days ago

    Shah Alam, Malaysia KPJ SELANGOR SPECIALIST Full time

    Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. With 25 years in healthcare services, KPJ Selangor offers a full-fledged 184 bedded specialist hospital supported by more than 40...

  • Customer Service Specialist

    1 day ago

    Shah Alam, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Vacancy : customer service specialist (SHAH ALAM) Requirement 1.Fresh graduate or 2 yrs of working exp (diploma holder) in related field 2.able to speak Chinese OR Mandarin OR Hokkien 3. ok to work in shah alam 4.exp salary 3000-4500 **Benefits**: 5 day week, performance bonus. staff purchase, PA, Medical Coverage, others **Job Types**: Full-time,...

  • Customer Service Representative

    2 weeks ago

    Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN. BHD. Full time

    **What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...

  • Customer Experience Specialist

    7 days ago

    Shah Alam, Malaysia Mu & Mars Sdn. Bhd. Full time

    Job Summary: Customer Experience Specialist is of great significance to OilyPod. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience. Essential Functions: -...

  • Customer Service

    1 week ago

    Shah Alam, Malaysia Kuhen Rehab and Wellness Full time

    **KUHEN Rehab and Wellness** **Vacancy for Customer Service** **JOB DESCRIPTION**: **1.** **SYSTEM DATABASED** - Engages in superior customer service by making information readily available. - Registration for new and existing customer. - Maintain an up-to-date customer database by entering customer profile details. - Working with the sales team to develop...

  • Customer Service Consultant

    1 week ago

    Shah Alam, Malaysia Times Consult Full time

    **Responsibilities**: - Provide first level technical support using documented procedures and available tools. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. -...

  • Customer Experience Specialist

    5 days ago

    Shah Alam, Selangor, Malaysia Mu & Mars Sdn. Bhd. Full time 24,000 - 36,000 per year

    Job Summary:Customer Experience Specialist is of great significance to OilyPod and Woos. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience.Essential...

  • Warehouse Customer Service

    1 week ago

    Shah Alam, Malaysia TASCO Berhad Full time

    1. Receive daily booking from customer. 2. Open and maintain customer accounts by recording account information 3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...