Customer Service

Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

Who are Inchcape?At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.Inchcape combines its worldwide infrastructure with local expertise through our global network...

Responsible for providing knowledgeable courteous and professional service and assistance to customers across our online platform - Manages difficult customer situations responding promptly to the needs of the customer resolving issues in the most cost effective manner while maximizing customer satisfaction. - Escalates unresolved customer issues to...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

**Key Responsibilities**: - Handle customer complaints and provide appropriate solutions. - Maintain a thorough understanding of the company’s products, services, and policies to provide accurate information. - Record details of customer interactions and transactions, including actions taken, using internal systems. - Work closely with internal...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

About the role Blue Box Cold Chain Sdn Bhd is seeking an experienced and customer-focused Customer Service Representative to join our team in Shah Alam, Selangor. This full-time role will involve providing high-quality support to our Mandarin-speaking customers, ensuring their needs are met efficiently and effectively.What you'll be doingHandle customer...

Understand Company’s branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer’s inquiry from all the communication platform such as: - Whatsapp - Direct Message on Social Media - Phone Call - Telegram - To fully handle Jovian RTW Inquires following the guideline and...

A Customer Service Representative is responsible for maintaining solid customer relationships by handling queries and concerns promptly and professionally as well as providing customers with day-to-day technical support via email, instant messaging service and telephone. Responsibilities and AccountabilitiesRespond with speed to customer enquiries, and...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...