Customer Service

7 days ago


Shah Alam, Malaysia Bliese (M) Sdn Bhd Full time

**Key Responsibilities**:

- Handle customer complaints and provide appropriate solutions.
- Maintain a thorough understanding of the company’s products, services, and policies to provide accurate information.
- Record details of customer interactions and transactions, including actions taken, using internal systems.
- Work closely with internal departments to resolve customer issues efficiently.
- Monitor and follow up on customer feedback and escalate unresolved issues to the appropriate personnel.
- Strive to meet or exceed service performance metrics and KPIs.
- Maintain a high level of professionalism and empathy in all interactions.
- Contribute to continuous improvement initiatives in service delivery and customer satisfaction.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental Pay:

- Overtime pay

Application Question(s):

- Notice Period

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Bahasa (required)

**Location**:

- Shah Alam (required)

Work Location: In person

Application Deadline: 05/26/2025
Expected Start Date: 06/03/2025



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