Customer & Tech Support

**OVERVIEW** **ROLE RESPONSIBILITIES** 1) Customer Support - Identify issues, provide solutions, resolve customer complaints, and offer after-sales support. 2) Service Coordination - Conduct training, guidance, and onboarding sessions for clients and users. - Assist in setting up, system integration, updating, and managing service subscriptions for...

This role will be based in Bukit Raja Industrial Park until October 2025 and subsequently will be based in Subang Aerotech Park from October 2025 onwardsKey ResponsibilitiesResponsible in month end closing process and ensure compliance with local GAAP and Corporate policies and proceduresProvide timely financial packages, including monthly, quarterly, and...

Responsibilities to ensure all production such as (Stamping, Bkt Assy and EMS) activities are in smooth operation (planning, organizing and control). - To lead the team to maximize productivity in order to achieve a high standard of service delivery and customer satisfaction. - To develop continuous improvement plans to improve quality and reduce operation...

DAIJIN TECH (M) SDN. BHD.(DJT) Was first established at Pandamaran, Port Klang at year 2004. To fulfils the growing demand for sales and servicing jobs, in 2012 Daijin Tech (M) Sdn Bhd has moved to strategically located in the industrial hub of Meru, Klang Selangor. Over the years, DJT Have been manufacturing metal stamping and components assembly, design...

**Job DESCRIPTION**: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 2. Provide high-quality service to achieve maximum customer satisfaction by resolving...

Responsibilities:1. Customer Complaint ManagementCollaborate closely with the Sales Department, which serves as the primary contact for customer complaints.Attend meetings with Sales to review and discuss new or ongoing customer complaints.Evaluate complaint details received from Sales and initiate internal investigation activities.Receive, log, and review...

To prepare quality strategies and action items Proper planning on QC structure and selects responsible persons. Ensure inspection is done accurately and timely. Continuous evaluation of staff performance and provide necessary training as required. Prepare, review and implemented ISO document. To prepare report on Quality and present to Operation Director To...

**Key Responsibilities**: - Lead and manage the customer support team to deliver high-quality service to clients. - Act as the primary point of contact for key customers, handling escalations and service issues effectively. - Monitor shipment status (Air / Sea / Land) and ensure customers are updated on real-time progress. - Coordinate with operations,...

DescriptionJob Descriptions:Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business...

We Are HiringPosition: Export-Import Customer ServiceCompany: Jayspire Global Line Sdn BhdJob Type: Full-Time | On-SiteSalary: RM 1,700 RM 2,500Location: E-2-16, Level 2, Sunsuria Forum, Jalan Setia Dagang U13/AL, Setia Alam, 40170 Shah Alam, Selangor Darul Ehsan, MalaysiaAre you a proactive and detail-oriented individual? Join our growing team as an...