Customer Relation Assistant

About UsRedRadar International is a trusted recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully helped over 5,000 candidates build meaningful careers with reputable employers. In addition to recruitment, we also provide comprehensive HR services, supporting many SME companies in managing and strengthening their human...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

About UsRedRadar International is a trusted recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully helped over 5,000 candidates build meaningful careers with reputable employers. In addition to recruitment, we also provide comprehensive HR services, supporting many SME companies in managing and strengthening their human...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and travel assistance services. Bring to the table your established customer service skills to a unique and fast-growing company. For more than two decades, On Call International has helped millions of people...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Follow up with the customers to ensure resolution. - Maintaining student/teacher’s schedule. - Strong service knowledge & provide accurate information to customers. - Provide after-sales service to all customer that leads to their higher...

Principal responsibilities - Accurate and fast customer order placement - Answering incoming calls - Provide leading customer service to internal and external customers such as no stock and unfulfilled delivery etc. - Deal with each enquiry courteously and efficiently. - Handle all enquiries and provide feedback to appropriate parties. - Provide / retrieve...