Customer Relations Assistant

About UsRedRadar International is a trusted recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully helped over 5,000 candidates build meaningful careers with reputable employers. In addition to recruitment, we also provide comprehensive HR services, supporting many SME companies in managing and strengthening their human...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

About UsRedRadar International is a trusted recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully helped over 5,000 candidates build meaningful careers with reputable employers. In addition to recruitment, we also provide comprehensive HR services, supporting many SME companies in managing and strengthening their human...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and travel assistance services. Bring to the table your established customer service skills to a unique and fast-growing company. For more than two decades, On Call International has helped millions of people...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Maintaining student/teacher’s schedule. - Attend to customers - both walk-in and appointments at HQ. Engage and establish rapport with customers during waiting time. - Keep records of customer interactions, process customer accounts and file...