Customer Service Representative

4 days ago


Klang, Malaysia MP Success Group Sdn Bhd Full time

Proficient in conducting telephone conversations with customers
- Develop prospects from current commercial customers, referral leads, and sales and trade meetings.
- Contribute to the generation of regular reports
- Organize and maintain filing system

**Job Requirements**
- Minimum Qualification : SPM holder
- Proficient in using computer
- Can speak in Bahasa Malaysia and English
- Previous experience in a customer service/sales role is added advantage.
- The ability to respond appropriately under pressure.
- Sound judgment and excellent problem-solving skills.
- A positive attitude and the ability to build relationships with clients..
- Superb written and verbal communication skills.
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- Deskripsi kerja
- Mahir menjalankan perbualan telefon dengan pelanggan
- Membangunkan prospek daripada pelanggan komersil semasa, petunjuk rujukan, dan mesyuarat jualan dan perdagangan.
- Mengarang dan menyebarkan e-mel dan komunikasi bertulis
- Menyumbang kepada penjanaan laporan tetap
- Menyusun dan menyelenggara sistem pemfailan

Keperluan Kerja
- Kelayakan Minimum : SPM
- Mahir menggunakan komputer
- Boleh bertutur dalam Bahasa Malaysia dan Bahasa Inggeris
- Pengalaman sebelumnya dalam peranan perkhidmatan pelanggan/jualan ditambah kelebihan.
- Keupayaan untuk bertindak balas dengan sewajarnya di bawah tekanan.
- Pertimbangan yang baik dan kemahiran menyelesaikan masalah yang sangat baik.
- Sikap positif dan keupayaan untuk membina hubungan dengan pelanggan..
- Kemahiran komunikasi bertulis dan lisan yang luar biasa.

Pay: From RM1,700.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Attendance bonus



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