Customer Service Executive
6 days ago
**Customer Service Executive cum Admin**
- CSE will assist and report directly to Service Manager on daily operation matters
- CSE will assist and report (dotted line reporting) to Management for respect of process and procedures on customer complaint handling
- CSE shall establish and build professional relationship with customers to portray Aiman Motor corporate image
- CSE shall handle, follow up and resolve customer complaints and prepare related reports
- CSE shall create a supportive environment for customers driven by customer-centric values e.g greeting customers,offering refreshment, offering test drive, controlling of morning customer traffic and others
- CSE shall assist and monitor frontliners workflow throughout the day, especially if it involves customers
- CSE responsible to assist in monitoring and analysing Sales Satisfaction Index (SSI); and identify areas of weakness/strengths and implement the countermeasure proposed where necessary
- CSE shall be involved in all related Customer Satisfaction improvement activities carried out at branch
- CSE shall provide support and work with other related departments, when necessary
- To execute and implement any job assigned and instructed by the superior
**Admin**
- Responsible for daily administrative tasks
- Maintain all records and documentation in compliance with company policy
- Manage the accuracy of data & reporting in organization
- Liaise with Sales & Service on news and events
- Ensure accuracy of payment collection and monthly accounts statement
- Monitor on fleet customers' debts
- Responsible for collection of payment
- Prepare monthly accounts statement and update payment records
- Liaise with Account Department on cash flow transaction
- Perform other ad-hoc duties assigned by the Superior
**Requirements**:
- Must be organized and punctual
- Well-presented and professional
- A high school qualification or equivalent
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
Pay: RM2,200.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Commission pay
Work Location: In person
Application Deadline: 07/29/2025
Expected Start Date: 06/27/2025
-
Customer Service Representative
4 days ago
Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full timeCompany Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...
-
Customer Service Executive
1 week ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...
-
Branch Manager
2 weeks ago
Petaling Jaya, Malaysia realme Executive Service Centre Full timePosition Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...
-
Customer Service Executive
3 hours ago
Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time**Position**: Customer Service Executive **Location**:Aiman Motor Sdn Bhd **Responsibilities**: **Customer Service Executive** - CSE will assist and report directly to Service Manager on daily operation matters - CSE will assist and report (dotted line reporting) to Management for respect of process and procedures on customer complaint handling - CSE shall...
-
Customer Service Executive
3 hours ago
Petaling Jaya, Malaysia Safeguards Secure Solution Sdn Bhd Full timeWe are looking for a **Customer Service Executive** who is passionate about helping customers, solving problems, and ensuring a smooth customer experience. This role requires someone who is proactive, organized, and able to communicate effectively. **Responsibilities**: - Provide accurate information about company services and solutions. - Assist customers...
-
Customer Service Executive
6 days ago
Petaling Jaya, Malaysia SB Machines Sdn Bhd Full time**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...
-
Customer Service Lead
1 week ago
Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...
-
Customer Service Executive
2 days ago
Petaling Jaya, Malaysia Sperton Malaysia Full timeRole: Customer Service Executive Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: -...
-
Customer Service Executive
1 week ago
Petaling Jaya, Selangor, Malaysia a-ca5c-41f2-9b24-420ab7e84f88 Full time 24,000 - 36,000 per yearWorking Hours:Monday to Friday, 9:00 AM to 6:00 PM. Sometimes might be required to work on Saturday or Sunday to attend events.Position Overview:The Executive, Marketing & Customer Service plays a key role in supporting the company's brand growth, event participation, and customer satisfaction. This role focuses on executing marketing campaigns to drive...
-
Customer Service Executive
2 weeks ago
Petaling Jaya, Selangor, Malaysia Zhao Xi TCM Centre Sdn Bhd Full time 40,000 - 60,000 per yearAbout the role As a Customer Service Executive at Zhao Xi TCM Centre Sdn Bhd, you will play a pivotal role in delivering exceptional customer service and supporting the overall sales and administrative operations of the company. This full-time position is based in Petaling Jaya, Selangor, and will involve interacting with both customers and internal...