Mandarin Speaking General Manager at Kl
2 days ago
**Key Responsibilities**:
**Leadership & Strategy**
- Lead, train, and supervise the detergent operations, sales, and marketing team.
- Develop departmental strategies, KPIs, and align with company objectives.
**Operations & Production**
- Oversee daily detergent production processes, ensuring efficiency and compliance.
- Manage raw material procurement, usage, and safe storage.
- Ensure SOPs for mixing, blending, and packaging are followed.
**Formula Development & Innovation**
- Supervise accurate mixing of raw materials to maintain product quality.
- Conduct R&D for eco-friendly and innovative detergent formulations.
**Sales & Business Development**
- Develop and execute sales strategies to increase detergent sales.
- Negotiate contracts and maintain relationships with key clients.
- Identify new business opportunities and expand market reach.
**Marketing & Branding**
- Plan and execute marketing campaigns to build detergent brand awareness.
- Develop brochures, videos, and presentations for product promotion.
- Represent the company in trade shows and exhibitions.
**Social Media & Digital Marketing**
- Manage the brand’s presence across social media platforms.
- Create engaging content and run SEO, SEM, EDM campaigns.
- Track analytics and optimize digital marketing performance.
**Customer Experience & After-Sales**
- Provide technical support and training to customers.
- Implement loyalty and referral programs.
- Resolve escalated customer issues efficiently.
**Reporting & Administration**
- Prepare reports on production, sales, marketing, and formula updates.
- Manage departmental budgets and resources.
- Present performance updates to senior management.
**Knowledge and Skill Requirements**:
**Bachelor’s Degree in Chemistry, Chemical Engineering, Industrial Chemistry, or related field.**
- Minimum 5-7 years of experience in detergent/chemical manufacturing with leadership experience.
- Strong expertise in detergent formulation and raw material mixing.
- Proven track record in sales, marketing, and business development.
- Skilled in social media and digital marketing for chemical/FMCG products.
- Excellent leadership, problem-solving, and communication skills.
- Proficient in both Mandarin and English
**Benefit**:
- Extra annual leave entitlement
- Medical expense claim
- 50% discount on meals at the HQ café (for all staff and interns)
- Friendly and supportive team environment
- EPF & SOCSO contribution
- Training: Opportunities for professional growth and development
Pay: RM8,000.00 - RM10,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
**Experience**:
- Business development: 3 years (required)
**Language**:
- Mandarin (preferred)
**Location**:
- Kelana Jaya (required)
Work Location: In person
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