Customer Experience Executive

**Customer Service Assistance (Intake 14 March)** - Location : Persiaran TRX, Tun Razak Exchange - Working Days : Monday - Friday - Working Hours: 8.30am - 6pm - Intake : 14th March (Fixed Start Date) - Salary : RM1,800 - RM 1,900 (Based on communication skills) - Contract Duration: 3 Months (Completion allowance for 3 months) - To attend/ answer inbound...

Position : Customer Service Assistance (Intake 14 March) Location : Persiaran TRX, Tun Razak Exchange Working Days : Monday - Friday Working Hours: 8.30am - 6pm Intake : 14th March (Fixed Start Date) Salary : RM1,800 - RM 1,900 (Based on communication skills) Contract Duration: 3 Months (Completion allowance for 3 months) **Job Description**: To attend/...

Job Description:Respond to customer inquiries and provide accurate, timely information through various communication channels (phone, email, chat, etc.).Resolve customer complaints, issues, and concerns in a professional and efficient manner.Follow up with customers to ensure satisfaction and to address any outstanding issues.Coordinate with other...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or)...

Job Description: We are looking for a Customer Care Executive to handle inbound customer calls related to credit card inquiries. This role focuses on assisting customers—no sales or outbound calls required. **Responsibilities**: - Attend to inbound calls and assist customers with credit card-related inquiries. - Provide accurate information and excellent...

**Requirements** - **Location**:Menara TR Exchange, Tun Razak - **Job Type**: 1-Year Contract (Renewable) - **Training**: Comprehensive training provided - **Salary**: RM 3000 - RM 3800 - **Working Hours**: Mon - Fri, 8.30am - 5.30pm - **Minimum SPM** (English & Mathematics must B & BM must C) **Responsibility** - Answer inbound calls to support customers'...

Responsibilities:Handle inbound customer calls and address inquiries or issues.Provide accurate information, resolve concerns, and escalate when needed.Record customer interactions and meet service quality standards.Maintain professional and courteous communication.Requirements:Minimum SPM/Diploma; customer service or call centre experience preferred.Good...

Our Client is a Malaysian company offering premium skincare, personal care, and wellness products, while providing entrepreneurial opportunities to help individuals achieve financial freedom and personal growth. Our client is seeking for Customer Service Officer who is responsible for delivering excellent customer service, handling sales and member...

**Company Description** Public Gold Marketing Sdn Bhd is a precious metals gold and silver trading company originally from Penang and begin with a humble journey on 2008. Founded by a visionary leader, Dato' Wira Louis Ng, Public Gold currently having 19 branches all over Malaysia as well 6 in Indonesia, and serving almost 2 Million customers worldwide....

Key ResponsibilitiesHandle inbound customer calls professionally and courteouslyRespond to customer enquiries and resolve issues accuratelyProvide clear and correct information on products and servicesMaintain a high level of customer satisfactionFollow standard operating procedures and quality guidelinesRecord and update customer information in the...