Customer Service Executives

Job Description:Respond to customer inquiries and provide accurate, timely information through various communication channels (phone, email, chat, etc.).Resolve customer complaints, issues, and concerns in a professional and efficient manner.Follow up with customers to ensure satisfaction and to address any outstanding issues.Coordinate with other...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or)...

**Customer Service Assistance (Intake 14 March)** - Location : Persiaran TRX, Tun Razak Exchange - Working Days : Monday - Friday - Working Hours: 8.30am - 6pm - Intake : 14th March (Fixed Start Date) - Salary : RM1,800 - RM 1,900 (Based on communication skills) - Contract Duration: 3 Months (Completion allowance for 3 months) - To attend/ answer inbound...

Job Description: We are looking for a Customer Care Executive to handle inbound customer calls related to credit card inquiries. This role focuses on assisting customers—no sales or outbound calls required. **Responsibilities**: - Attend to inbound calls and assist customers with credit card-related inquiries. - Provide accurate information and excellent...

**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

Our Client is a Malaysian company offering premium skincare, personal care, and wellness products, while providing entrepreneurial opportunities to help individuals achieve financial freedom and personal growth. Our client is seeking for Customer Service Officer who is responsible for delivering excellent customer service, handling sales and member...

JOB DESCRIPTION:Attending to inbound calls only and assisting customers with inquiries pertaining to credit cards (only for complaints or inquiries)No Sales and out bond call required.Ad-hoc assignments or tasks assigned by Supervisor.Job Type : 6 Months Contract (Contract to perm)Schedule: Monday- Sunday (Rotational) (2 days off)Working locations: Level 11,...

Job Descriptions: - Manage customer queries and complaints. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Understanding Digital Assets inside and out to be...

**Join Our Team as a Client Advisor Specialist!** Are you passionate about delivering exceptional customer service and building meaningful connections? This is your chance to step into an exciting role where your talents will make a real difference every day! **Why Choose Us?** - **Supportive & Inclusive Culture**: Join a team that celebrates diversity and...

**Key Responsibilities**: - Provide accurate information on products, services, and company policies - Resolve customer concerns and issues effectively, ensuring high levels of satisfaction - Escalate complex matters to relevant departments when necessary - Document all customer interactions in the CRM system accurately **Qualifications**: - Previous...