Chinese Speaking Customer Service Officer

Job Description:Respond to customer inquiries and provide accurate, timely information through various communication channels (phone, email, chat, etc.).Resolve customer complaints, issues, and concerns in a professional and efficient manner.Follow up with customers to ensure satisfaction and to address any outstanding issues.Coordinate with other...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or)...

**Customer Service Assistance (Intake 14 March)** - Location : Persiaran TRX, Tun Razak Exchange - Working Days : Monday - Friday - Working Hours: 8.30am - 6pm - Intake : 14th March (Fixed Start Date) - Salary : RM1,800 - RM 1,900 (Based on communication skills) - Contract Duration: 3 Months (Completion allowance for 3 months) - To attend/ answer inbound...

**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

JOB DESCRIPTION:Attending to inbound calls only and assisting customers with inquiries pertaining to credit cards (only for complaints or inquiries)No Sales and out bond call required.Ad-hoc assignments or tasks assigned by Supervisor.Job Type : 6 Months Contract (Contract to perm)Schedule: Monday- Sunday (Rotational) (2 days off)Working locations: Level 11,...

**What will you do?** - Attending **back-end process** for Bank consumer throughout **Malaysia**, **Taiwan**, **Hong Kong **etc. - Handling enquiries related to overdraft account and banking on a daily basis - Ability to provide First Call Resolution to consumers - Attend to any ad-hoc tasks - Must be willing to work in the office (for Training Only) -...

**Join Our Team as a Client Advisor Specialist!** Are you passionate about delivering exceptional customer service and building meaningful connections? This is your chance to step into an exciting role where your talents will make a real difference every day! **Why Choose Us?** - **Supportive & Inclusive Culture**: Join a team that celebrates diversity and...

Job Description: We are looking for a Customer Care Executive to handle inbound customer calls related to credit card inquiries. This role focuses on assisting customers—no sales or outbound calls required. **Responsibilities**: - Attend to inbound calls and assist customers with credit card-related inquiries. - Provide accurate information and excellent...

**Key Responsibilities**: - Provide accurate information on products, services, and company policies - Resolve customer concerns and issues effectively, ensuring high levels of satisfaction - Escalate complex matters to relevant departments when necessary - Document all customer interactions in the CRM system accurately **Qualifications**: - Previous...

**Requirements** - **Location**:Menara TR Exchange, Tun Razak - **Job Type**: 1-Year Contract (Renewable) - **Training**: Comprehensive training provided - **Salary**: RM 3000 - RM 3800 - **Working Hours**: Mon - Fri, 8.30am - 5.30pm - **Minimum SPM** (English & Mathematics must B & BM must C) **Responsibility** - Answer inbound calls to support customers'...