Customer Service
5 days ago
**What will you do?**
- Attending **back-end process** for Bank consumer throughout **Malaysia**, **Taiwan**, **Hong Kong **etc.
- Handling enquiries related to overdraft account and banking on a daily basis
- Ability to provide First Call Resolution to consumers
- Attend to any ad-hoc tasks
- Must be willing to work in the office (for Training Only)
- Salary is **RM2800**. Allowance for the role is **RM300**:
- **Working hours is 7am till 4pm. Monday to Friday**:
- Working Hybrid **( 2days Work from Office / 3days Work from Home)**:
- Trainings will be provided
**Job Type**: Permanent
Pay: RM2,800.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
- Mandarin (preferred)
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