Customer Service

5 days ago


Tun Razak Exchange, Malaysia Aisling Consulting Full time

**What will you do?**
- Attending **back-end process** for Bank consumer throughout **Malaysia**, **Taiwan**, **Hong Kong **etc.
- Handling enquiries related to overdraft account and banking on a daily basis
- Ability to provide First Call Resolution to consumers
- Attend to any ad-hoc tasks
- Must be willing to work in the office (for Training Only)
- Salary is **RM2800**. Allowance for the role is **RM300**:

- **Working hours is 7am till 4pm. Monday to Friday**:

- Working Hybrid **( 2days Work from Office / 3days Work from Home)**:

- Trainings will be provided

**Job Type**: Permanent

Pay: RM2,800.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)



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