Customer Service Representative

Job Description:We are looking for a Customer Care Executive to handle inbound customer calls related to credit card inquiries. This role focuses on assisting customers—no sales or outbound calls required.Responsibilities:Attend to inbound calls and assist customers with credit card-related inquiries.Provide accurate information and excellent customer...

Answer inbound calls to support customers' inquiries in regard to Singapore's products & services. - No sales are required. **Requirements**: - **Malaysian**only - Age 18 - 35 years old - SPM Grade **MUST**be A or B in English & Mathematics - Minimum 1-3 years of working experience in an inbound contact centre in the recent most employment. - Experience in...

**Responsibilities**: - Handle customer complaints, resolve issues promptly, and escalate complex cases to relevant departments. - Promote and cross-sell the bank’s products and services (savings, insurance, loans, investments, etc.) while ensuring compliance with policies. - Guide customers on digital banking services, mobile apps, and self-service...

**Key Responsibilities**: - Provide accurate information on products, services, and company policies - Resolve customer concerns and issues effectively, ensuring high levels of satisfaction - Escalate complex matters to relevant departments when necessary - Document all customer interactions in the CRM system accurately **Qualifications**: - Previous...

Personally greet all Guests upon their arrival at the hotel in a professional, courteous manner according to hotel policy. - Register Guests, take phone calls, make reservations, and check out guests in an accurate, timely and polite manner. - Compute bill and collect payment methods including cash and credit card transactions according to hotel policy. -...

**Key Responsibilities** - Assist customers with banking inquiries, transactions, and account-related matters. - Provide accurate information on HSBC products, services, and policies. - Identify customer needs and offer relevant solutions to improve their banking experience. - Ensure compliance with bank policies, regulations, and security procedures. -...

**Position**:Contact Centre Representative **Location**:Tun Razak Exchange, Kuala Lumpur (Nearby MRT TRX station) **Employment Type**:12 months contract under the payroll of Prudential **Working Days/ Hours**: Monday till Friday/8.30am till 5.30pm **Salary**: Up to RM3,300 based on related experiences (package to be advised by Prudential upon...

Position: Customer Service Executive **Job Type**: 1 Year (Renewable) Working Day's: 5 days’ work, 2 days off (9 hours working per day) Working Hours: Rotational **Location**: - Crystal Plaza, Petaling Jaya (LRT Asia Jaya). - Menara AA, Kuala Lumpur (MRT Tun Razak Exchange). **Salary**: Depends on experiences Diploma: RM2400/Month Degree:...

Resolve customer complaints, issues, and concerns in a professional and efficient manner. - Follow up with customers to ensure satisfaction and to address any outstanding issues. - Coordinate with other departments to resolve customer concerns, escalating complex issues when necessary. - Track customer feedback and trends to inform improvements in service or...

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or)...