Customer Experience

We’re looking for a passionate and results-driven individual to join our team at Menara Kuantan 188! If you thrive in a fast-paced environment and love creating unforgettable guest experiences, this role is for you. **Responsibilities (Key Highlights)**: - Manage F&B operations, menu planning, and private events with focus on cost control (reduce event...

Job Summary:To manage daily operations of the Swiss-Grand Lifestyle & Souvenir Store by delivering warm guest service, maintaining premium visual standards, and supporting revenue generation through curated retail experiences.Qualifications & Experience:Minimum SPMDiploma in Retail Management, Hospitality, Business, Tourism or related field is an added...

**Key Responsibilities** - Provide accurate, clear, and complete information using the appropriate methods and tools. - Schedule patient appointments based on the Doctor’s availability in the DA system. - Ensure excellent service standards by responding promptly and efficiently to all patient inquiries. - Handle patient feedback and complaints...

**Key Responsibilities** - Provide accurate, clear, and complete information using the appropriate methods and tools. - Schedule patient appointments based on the Doctor’s availability in the DA system. - Ensure excellent service standards by responding promptly and efficiently to all patient inquiries. - Handle patient feedback and complaints...

**Job Duties**: - As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. - Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc. - Responsible in handling customer information, monetary transactions, handsets and ensuring...

1. As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. 2. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc. 3. Responsible in handling customer information, monetary transactions, handsets and ensuring proper...

**Responsibilities**: - To resolve customer complaint in a prompt and efficient manner. - To liaise with relevant departments in solving problem in an effective & timely manner. - To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. - To monitor on the status of Customer Feedback Form (CFF ) raised. - To...

Job DescriptionOrganize work flow to meet customer time frame for each order.Adequately respond to customer inquiries on delivery, expediting, reschedule and cancellation activities.Coordinate and handle any unresolved customer complaints by directing request to the designated resource or party.Manage and maintain Pricing data for each customer in the...

**KVC Industrial Supplies Sdn** **Bhd** is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4...

**Job Scope**: **New Customers**: - Responsible for acquiring new customers - Participate in sales programs and activities to increase sales share in the designated region by analyzing market needs and demands. Sales programs include events and door-to-door activities to secure customers. **Existing Customers**: - Responsible for upselling, migration, and...