Chinese Cuisine Restaurant Supervisor

4 days ago

Cheras, Malaysia LeQuadri Hotel, Kuala Lumpur Full time

As a Food and Beverage Supervisor you are responsible to provide professional and customer focused service to our Guests, ensuring their dining will become a memorable experience and your role will include key responsibilities such as:

- Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel.
- Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
- Practice good customer relations and attend to customer complaints and queries satisfactorily.
- Ensure the Outlet is set-up for service and supervise for a smooth operation.
- Direct and supervise the service team to ensure that all duties are performed as per standards.
- Ensure that all colleagues have received adequate training to perform their duties.
- Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available.
- Actively use up selling techniques by exceeding guest expectations and to increase revenue.

**Requirement**
- At least Diploma in the hospitality field
- Minimum two years working experiences in a similar role.
- You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.
- Previous experiences in minor leadership and supervisory roles are a definite plus.

**Salary**: From RM2,700.00 per month

**Benefits**:

- Dental insurance
- Health insurance

**Language**:

- English (preferred)

Ability to Commute:

- Cheras (preferred)

Ability to Relocate:

- Cheras: Relocate before starting work (preferred)

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