Manager, HR

**Company Description**
MyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer experience with a vibrant mix of retailers.
**Job Description** RESPONSIBILITIES OF THE JOB**
- Recruitment
- Ensure proper HR documentation for new recruits, Offer Letters, confirmations acknowledgement and employment bond are completed in a timely manner.
- Preparing pre-employment medical check-up letter.
- Closing SLA within 60 days from recruitment process commencement.
- Ensure all HR correspondence are completed timely ie. Confirmation, Probation Extension, etc. (Assistant Managers and Managers).
- Ensure personal files (Assistant Managers and Managers) are accurately maintained and updated on a regular basis.
- Onboarding 1 (AM, M, SM).
- Analyze all received Training Requests before processing. Follow through all L&D activities as previously planned in accordance to approved budget.
- Complete all Employee Engagement activities as planned for each calendar year in accordance to the approved budget. Advisory role for committees organizing events under Staff Welfare budget.
- Ensure that IR related matters i.e. disciplinary, counselling, misconduct investigation and grievances handling as per the guidelines and policies and are completed within 72 hours. Prepare a chronological report when necessary.
- Insurance claims processing and yearly renewal - monitor that this is done in a timely matter.
- Ensure proper HR documentation for new recruits, confirmations acknowledgement, training and employment bond are completed in a timely manner.
- Oversee Staff Welfare i.e. Uniforms, Health Metrics, EE etc are executed by your respective downlines in accordance to schedule and plan.
- Oversee vendor sourcing and negotiations - Liaise with Procurement Executive as and when a system tool, EE, Appliance or activity requires to be ordered.
- Ensure all HR & Admin team members file documents weekly.
- Organize and conduct briefing for PEDP.
- Organize and conduct briefing yearly CoC Briefing to all co-workers.
- Schedule Duty Manager every 4 months cycle.
- Yearly review of all HR & Admin SOPs.
- Ensure Team always keeps their Workstation and department tidy.
- Daily-HR related administration works and as and when tasked.

**Qualifications**
- Bachelor’s Degree in Human Resources, Business Studies, Law, or any relevant qualifications with HR Related.
- Relevant training or courses from Malaysian Institute of Human Resources or any professional certificates from recognised learning institutions.
- Possess at least 8 years’ experience in Human Resources

**Additional Information**
Motivation
- Passionate about growing business and people together.
- Strong sense of achievement in change management
- A desire for continuous improvement
- A desire for keeping everything organised and structured.
- A desire to help people to fulfil their potential.

Knowledge***
- 2-3 years’ experience in managerial role
- 5-6 years’ experience as HR generalist
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to take direction and strong listening skills.
- Strong knowledge of HR management in understanding various aspects of the field, such as recruitment, talent management, remuneration and rewards, employee engagement or data analysis.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Capabilities
- Talent Management
- Recruitment & Hiring
- Employees Relations
- Staff training, development & regulation
- Operational excellence and quality
- Basic counselling & negotiations skills
- Technical know-how
- Achievement orientation
- Conceptual thinking
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.