Logistics Customer Service Representative
4 days ago
**Key Responsibilities**
- Respond to customer inquiries related to shipments, tracking, delivery timelines, and documentation
- Coordinate with dispatchers, drivers, and warehouse staff to ensure on-time delivery
- Update customers proactively about delays, changes, or issues in transit
- Handle order entry, bill of lading creation, and shipment documentation
- Maintain accurate logs of interactions in System
- Resolve complaints and escalate unresolved issues as needed
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Opportunities for promotion
**Education**:
- STM/STPM (preferred)
**Experience**:
- Logistics: 1 year (preferred)
Work Location: In person
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