Application Support

Job SummaryProvide first-level IT application support, diagnose and troubleshoot system issues, develop and maintain applications, conduct user training, and create documentation. Ensure timely delivery of projects, manage change requests, and handle ad-hoc tasks as assigned.Job Responsibilities:Provide first-level support to users on the IT application...

**Responsibilities**: - Coordinating, diagnosing, troubleshooting, and rectifying incoming system issues. - Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time. - Ensure all mandatory project/ change request documents are properly tested, signed off, and documented. - To handle ad-hoc tasks assigned from...

**Position : ERP Application Support** Location : Kota damansara Working Days : 5days Nature of Business: Established IT solution provider Job Brief: ERP Consultant Duties: - Provide training, support, and troubleshooting for enterprise resource planning programs - Assist in ERP system implementations and upgrades - Set up and maintain system...

Position : Application Support Specialist Salary : RM 3,000 - RM 4,200 Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** Frontline support for customer software related inquiries and problem-solving. **Responsibility** - Perform onsite training to clients and presentation to new and existing clients on product...

Position : Application Support Agent Salary : RM 3,000 - RM 4,500 Location : Damansara Uptown Working Days / Time : 6.00pm to 6.00am (Night Shift) **Job summary** **Responsibility** - Create, track, and update support tickets within the system to document issues, solutions, and user interactions. - Perform basic troubleshooting and resolve common...

**JOB RESPONSIBILITIES**: **_Part 1 -Primary roles of the job which are measurable and may be used as part of KPIs_** - _Perform daily off site & Onsite backup and ensure backup media keep in designed location._ - _Support daily operation in HQ and POS administration, configuration and installations which include POS, PC, Laptop, Tablet, Network and WIFI...

_**Job Scope**:_ - Partner with the rest of IT SSC team for knowledge transfer & to provide support to local BU. - Application performance monitoring using Dynatrace tool - Log & monitor status until closure of Request or Incident in the ServiceNow ticket system - Initial assessment of service requests and incidents including update of details of the...

**Position** : Application Support Shift Agent **Salary** : RM 3,000 - RM 4,500 **Location** : Imazium, Uptown Damansara **Working Hours** : 6.00pm - 6.00am (Night Shift, On-site) **Working Schedule** : 4 days of work followed by 4 days off (Including weekends and public holidays) **Remark**: Training will be provided and take place during **normal...

**Position** : Application Support Shift Agent **Salary** : RM 3,000 - RM 4,500 **Location** : Imazium, Uptown Damansara **Working Hours** : 6.00pm - 6.00am (Night Shift, On-site) **Working Schedule** : 4 days of work followed by 4 days off (Including weekends and public holidays) **Remark**: Training will be provided and take place during **normal...

Responsibilities: - Escalate priority issues specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Any Ad-hoc responsibilities as designated by the supervisor **Requirements**: - Only for Fresh Graduates - Excellent communication and analytical skills. - Able to handle company information with...