Tm Outbound Call Centre

**Job Summary** As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to customers, agents and colleagues, and very passionate about understanding customers, knowing their needs and expectations and working towards exceeding them. **KEY...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end-to-end handling of calls) as part of the inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for products &...

**Responsibilities**: - Operating an inbound and outbound inside sales to serve the customers. - Ability to handle incoming/ outgoing calls inside sales campaign. - Build qualify campaign leads. - Covert leads into orders. - Capture call information with dates, customer inputs, sales journey in SFDC, reasons for disqualification of leads. - In the absence...

**Position Summary**: Marketing experts are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales & eloquent in English/Native...

: The Customer Care Consultant (CCC) role is to manage Outbound & Inbound services for Winback & Collection of Involuntary Churn Operations. The CSC is required to greet customers warmly and ascertain the problem or reason for calling and to assist customers in their inquiries DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via phone...

**Job Title: Telesales Consultant (Insurance)** **Job Overview**: **Key Responsibilities**: - **Outbound Sales Calls**: Conduct outbound calls to prospective customers to promote and sell insurance products, including life, health, or other types of coverage based on the client’s needs. - **Product Knowledge**: Leverage your understanding of insurance...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

Position Summary:Marketing experts are great at Solution selling and product recommendations. You will firstunderstand the Advertisers' goal, and identify Advertisers' business objective to offer themproducts/solutions that help them achieve their goals. You have a great personality and areskilled in Outbound Sales & eloquent in English/Native Language to...

**Key Responsibilities**: - **Customer Support**: - Provide high-quality customer service over the phone, addressing inquiries, complaints, or requests related to products or services. - **Problem Resolution**: Handle and resolve customer complaints, issues, and queries in a timely and professional manner, ensuring customer satisfaction. - **Product...

**JOB REQUIREMENTS**: - Minimum Qualification - Diploma with 1-year experience **OR **SPM/O-Level with at least 2 years working experience in customer service. - Good command of spoken and written English and Bahasa Malaysia. (Tamil / Mandarin languages will be an added advantage) - Able to work on public holidays, weekends and on rotational shift. - Able...