Front Desk Host

**HYATT REGENCY KUANTAN RESORT** - **Front Desk Host**_ **Customer Service** - Delivers the brand promise and provide exceptional guest service at all times. - Provides excellent service to internal customers as appropriate. - Be familiar with the hotel’s products and services and policies. - Handles all guest and internal customer complaints and...

**JOB POSITION: FRONT DESK HOST** **DEPARTMENT: FRONT OFFICE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500** **FRESH GRAD ARE WELCOME TO APPLY** **JOB RESPONSIBILITIES**: - Complete all tasks related to guest check-in and check-out processes. - Handle reservations made both online and over the phone. - Educate customers about payment options...

**JOB POSITION: FRONT DESK HOST** **DEPARTMENT: FRONT OFFICE** **LOCATION**:5 STAR HOTEL, KUANTAN** **SALARY: RM1,500 - RM2,000** **FRESH GRAD ARE WELCOME TO APPLY** **JOB DESCRIPTION**: A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to...

**Hi There!** **Job Scope**: - Keeping front desk tidy and presentable with all necessary material - Greeting and welcoming desks as they approach the front desk - Answering questions and addressing complaints Requirement: - Proficient in English (oral and written) - **compulsory**: - Strong communication and people skills - Good organizational and...

Handle Front Desk operation such as handling arrivals, check-ins ( registration) and departures for check-outs of all the Resorts guests. - Responding promptly to all guests requests, enquiries and complains. - Good communication and interpersonal skill - Welcoming visitors with greetings, and clear directions and address them appropriately. - Handle call-in...

Role DescriptionThe Guest Service Assistant serves as the first point of contact for guests, delivering exceptional service to ensure a welcoming and seamless experience. Responsible for managing check-ins, check-outs, reservations, and guest inquiries, the GSA plays a key role in upholding the hotel's service standards and creating positive guest...

**JOB SUMMARY** The concept of "front office" has a more particular connotation in various businesses, most notably investment banking, hotels, and sports. In the hotel sector, the front office is the location where guests first come. This section is also known as the receiving area. A receptionist is often employed at the front office; their...

Key ResponsibilitiesSupervise and support all front office operations including check-in/check-out, guest relations, concierge, bell desk, and reservations.Assist in leading, training, and mentoring the front office team to deliver exceptional service consistently.Handle guest complaints, feedback, and special requests promptly and professionally to ensure...

Job description - **Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out. Check out departing guests based on established**procedures**: - **Sell rooms according to the published or corporate rates, otherwise as instructed**: - **Ensure all blanks in the registration forms are filled out completely and...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...