Assistant Sales Manager

1 day ago

Melaka, Malaysia BABA RESIDENCES SDN. BHD. Full time

**Summary**:
To be responsible for soliciting business from the Corporate Companies. There will targets set, agreed upon, which will act as a measurement of performance. Assistant Sales Manager will maintained proper records, statistic and submit reports of his / her sales activites. Assistant Sales Manager will participate and be involved in all aspects of the sales and marketing operations.

**Responsibilities**:

- To call upon the Corporate Companies which has been agreed and allocated for coverage.
- To solicit room bookings, meeting and catering business for the hotel from the allocated area of coverage.
- To endeavor to achieve and exceed agreed room nights targets to meet in our forecasts.
- To attend and follow-up on all enquiries and sales leads generated from various sources.
- To be fully conversant with the sales management program of the hotel.
- To entertain potential and valued clients as necessary.
- To conduct hotel inspection and presentation to clients.
- To be fully conversational with sales management program, OPERA System.
- To maintain individual account / management files, on OPERA Systems.
- To maintain and tracing systems via OPERA Systems.
- To maintain customer information in OPERA Systems.
- To produce all correspondence and administration forms for individual sales transactions.
- To ensure all files pertaining to sales / potential sales are updated and in order for reference.
- To handle enquiries, ensure prompt follow-up and provide daily reports on the number of calls. Ensure bookings and reservations of rooms and meeting rooms are in order.
- To provide feedback on customer needs and expectation for planning and forecasting purposes.
- To plan and organize Blitzes in areas of accountability.
- To assist in promoting special events and Cross Selling within the group hotel properties.
- To coordinate and liaise with other departments in the disseminating of information, dates and other details given by the customers.
- To maintain secrecy of the Sales Department as well as of th Hotel.
- To perform other duties as when assigned by the Sales Manager.
- To maintain customer's information in OPERA System.
- To be present on customer arrival and personally oversee all sold function etc., in regards to customer relations and to be sure future bookings.

Pay: RM3,000.00 - RM3,200.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Professional development

Work Location: In person

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