Customer Services

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

**Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...

Responsible for customer inquiries about parcel tracking. - Opportunity to gain knowledge in Japanese logistic company. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiry. - Follow up the case, ensure issues are resolved, and provide feedback back to customer. - Maintaining good...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

**Full job description** **Job Purpose**: This position is responsible to provide customer service, service information and resolving problems for members and merchants on Sunway Super App program for Sunway Malls (Sunway Pyramid). **Duties**: **Member Recruitment** - Encourage new membership sign up by promoting at strategic locations in the mall - To...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - Ensure efficient...

Handling incoming calls and enquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complains and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity - Ensure efficient...

We are seeking a friendly, reliable, and organized **Customer Service Representative** to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service through phone interactions, managing inquiries, and assisting with bookings. **Key Responsibilities**: - Answer incoming customer calls in a...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...