Warranty Officer
1 week ago
**Location: Plaza Lowyat, Kuala Lumpur**
**Able to start immediately will be an added advantage.
**Walk-in-interviews are welcome.
**Responsibilities**:
- Verify, process and follow-up on customer's warranty claims with technical department & suppliers
- Prepare and submit relevant periodic reports and ensure accuracy of data entry into the inventory & warranty system
- Ensure prompt response to customers inquiry, prompt warranty replacement from suppliers and prompt delivery of stocks
- Ensure proper filling & documentation is done as well as stocks/warranty items are clearly labelled and stored in designated storage area
- Undertake any ad-hoc duties assigned from time to time
**Requirements**:
- Good Administrative, organizational and communication skills
- Meticulous, attention to detail, computer literate & customer service oriented
- Able to work independently with mínimal supervision and able to interact with people at all levels & with external parties
- Possess computer product knowledge is an added advantage
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,700.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Experience**:
- IT support: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
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