Customer Service Coordinator

3 days ago

Klang, Malaysia Lifework HR Services Sdn Bhd Full time

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds clients’ needs in all aspects. Over the years, Our client has steadily forged a reputation of uncompromising quality, reliability and value-added services trusted by some of the industry’s leading corporations. Our client provides a full range of freight and logistics services targeting end-to-end needs including Customer Brokerage, Air Cargo Service, FCL Services, Warehouse & Packing, Trucking, Clearance Service, Marine Insurance Brokerage and LCL Consolidation (Domestic & International). **Highlight**: - Annual Bonus - Company Trip - Medical Insurance - Career Development **Key Responsibilities includes**: - Assist Customer Service handling shipping documentation (e.g., Bill of Lading) - Preparation of import/export invoices. - Verify supplier’s invoices - Handle daily operation tasks for import / export shipments. - Work closely with customers & suppliers to ensure smooth operation planning. - Preparation of shipping documents. - Monitor shipment status and provide timely updates to Customers. - Price negotiation and telemarketing to follow up cases. - Perform other duties as and when needed. **About you**: - Possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field. - Must be willing to work in Bandar Botanic Capital, Klang. - Minimum 1 year of related experience - Fresh graduates/Entry level applicants are encouraged to apply. - Familiar with computer literacy and competent Microsoft excel - You're consider yourself an enthusiastic team player & high energy professional. - You have strong problem solving & planning/coordinating skills with sharp attention to detail. - You're having responsibility to own tasks. **Job Type**: Permanent **Salary**: RM1,800.00 - RM2,500.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Klang: Reliably commute or planning to relocate before starting work (required)

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