Customer Service Coordinator

3 days ago


Klang, Malaysia SHIPCO TRANSPORT SDN BHD Full time

**Offer description**:
Permanent contract Full Time

**Job Description**:
Attending to local and overseas customer’s inquiries pertaining to rates

Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival

Responsible for bookings preparation and tele
- marketing for local customer cargoes.

Booking arrangement and follow up container status with carriers of containers.

Dealing with warehouse over container status (change of vessels/departure date etc).

Preparation of railing instructions and liaising with warehouse/truckers

Follow up with shippers of any discrepancy in M3 or packages.

Ensure all necessary shipping documents are in place within the given time frame

Coordinate internally with sales and documentation team

**Requirements**:

- Minimum education level: Bachelor´s Degree
- 1 year of experience
- Language(s): Mandarin Chinese ,English
- Knowledge: Microsoft Excel, Microsoft Word
- Availability to travel: No
- Availability of change of residence: No

More than 30 days ago

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