Technical Support Specialist

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

SUMMARY: A highly skilled and customer-focused Level 2 Technical Support Specialist with hands-on experience in premium automotive brands, particularly in electric vehicle (EV) systems. The ideal candidate will provide advanced technical support to customers and service teams, troubleshoot complex vehicle issues, and ensure a high level of customer...

Own and manage escalated support cases, providing in depth technical expertise to resolve complex issues.Investigate reported issues, analyze root causes, and develop effective solutions to address technical challenges.Collaborate with cross-functional teams across South East Asia to implement remedies and enhancements to improve system performance and...

**Responsibilities of Technical Support Specialist but are not limited to**: - Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office. - Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required. - Supporting other...

**Responsibilities**: - To perform daily monitor and operational support for backup solution implemented as per pre-defined policies and procedures - Monitor backup jobs, execute restore jobs, troubleshoot failed job, and initiate corrective action - Monitor ticket queue, log ticket through our ticket management system for failed job identify and resolve...

**IMMEDIATE VACANCY** Position : Technical Support Specialist-MSC Location : Petaling Jaya Duration : Permanent Industry : IT Industry **Responsibilities**: - Perform 1st / 2nd Level Support Remotely in troubleshooting customers’ IT related problems. - Monitor/plan project timelines, schedules, and documentation with engineers. - Provide education...

**IMMEDIATE VACANCY** - Training and Career Growth Opportunities. - KPI Allowance Package. - Friendly working Environment. Position: Technical Support Specialist (MSC) Location: Petaling Jaya Duration: Permanent Industry: IT Industry **Key** **Responsibilities** - Provide on-site and remote technical support (Level 1/2) to end-users, including...

**Responsibilities**: - Technical Sales Specialist - IT Tech Research (M) Sdn Bhd - **Job Description**: - Responsible for business development activities within assigned territories. - Manage and maintain good relationship with existing and potential customers to identify new opportunities. - Achieving monthly sales targets by servicing existing customers...

**IMMEDIATE VACANCY** - Training and Career Growth Opportunities. - KPI Allowance Package. Position : Technical Support Specialist (MSC) - Admin Location : Petaling Jaya Duration : Permanent Industry : IT Industry **Responsibilities**: - Involves in documentations and responsible for administration works pertaining technical support. - Perform updating...

**Key Responsibilities**: The following are some of the key responsibilities area of your role as Technical Support Lead & Engineer: - Develop and maintain processes and procedures; create documentation; deliver technical training and support to clients. - Ensure the ticketing and documentation process for all support incidents is adhered to. - Facilitate...