Executive, IT

5 days ago

Johor Bahru, Malaysia WavePlus Sdn Bhd Full time

**JOB RESPONSIBILITIES**
- Provide technical support for internal employees, addressing hardware and software issues.
- Monitor the company’s network and servers for performance, security, and reliability.
- Assist in the installation, configuration, and maintenance of IT systems, including computers, printers, network equipment, and telecommunication devices.
- Support the development, implementation, and management of IT policies and procedures to ensure compliance and data security.
- Perform routine system backups and assist with disaster recovery plans.
- Troubleshoot and resolve network, server, and desktop issues.
- Assist in setting up new user accounts, permissions, and workstations.
- Collaborate with external vendors and IT service providers to address issues and ensure service delivery.
- Document technical procedures, processes, and troubleshooting guides.
- Maintain hardware inventory and software licenses.

**JOB REQUIREMENTS**
- A diploma or bachelor’s degree in information technology or a related field.
- Relevant certifications such as Cisco’s CCNA, Fortinet’s NSE, or Microsoft Windows Server Administration are added advantages.
- Able to work independently and manage multiple IT-related tasks efficiently with strong prioritization skills.
- Excellent problem-solving and communication skills.
- Fresh graduates are welcome to apply.

Pay: RM2,800.00 per month

**Benefits**:

- Professional development

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What's your expected basic salary?

**Experience**:

- IT support: 1 year (preferred)

Work Location: In person

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