Customer Service Representative
4 days ago
Job Summary:
We are seeking a Customer Service Representative for our Umrah department based in Sabah. This role involves managing customer inquiries, guiding clients on Umrah packages, and ensuring excellent service from registration to departure.
Key Responsibilities:
- Provide information on Umrah packages, pricing, and procedures.
- Assist customers in the registration process and document preparation.
- Coordinate with HQ for visa processing and travel arrangements.
- Handle client feedback and provide support throughout their journey.
- Maintain accurate customer records and payment follow-ups.
**Requirements**:
- Minimum SPM or Diploma in any related field.
- Experience in Umrah/hajj travel is an advantage.
- Good understanding of Umrah processes and Islamic travel requirements.
- Excellent communication and customer-handling skills.
- Proficient in Bahasa Malaysia
How to Apply:
- For more info, contact us at: 016-6840643 - Cik Wafa (Whatsapp only)
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: From RM1,700.00 per month
Work Location: In person
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