Area Manager

1 week ago


Bangi, Malaysia CRAVEABLE VENTURES SDN BHD Full time

**Join Our Mixue Bandar Seri Putra Family**

**Responsibilities**:

- Report directly to the District Manager of all issues (company operational targets, and ensure the consistency of operation, product delivery, customer service, and approach) and take prompt and necessary actions
- Manage daily operations such as providing support and guidance to all PICs within the locations assigned
- Coach outlet supervisor to manage shifts which include daily decisions to make, schedule, plan while upholding standards, product quality, and cleanliness
- Conduct the follow-up and ensure team member attendance is recorded
- Ensure sufficient manpower and headcount at their respective outlets for a smooth flow of daily operation
- Arrange training completely on time and follow up on the staff progress at the location
- Participate in meetings and able to supervise the outlet schedules and operations
- Oversee outlets’ compliance with operational standards and company policies
- Investigate, report, coach, and take necessary actions towards misconduct issues that come across under their supervision
- Manage the deadline to prepare documents, reports, and update records
- Supervise the highest levels of customer service. Support employees to enable them to be accountable for delivering good customer service
- Execute sales performance data of respective outlets and maximize sales opportunities to ensure sales targets are met
- Perform any other special projects/ tasks as assigned by superior/ management

**Job Requirements**:

- At least Diploma/ Bachelors in Hospitality, F&B management or related disciplines.
- Minimum 3 to 4 years of experience in the same management capacity within the F&B/ retail industry
- Experienced with food safety and inventory management procedures
- Passionate for customer service and sales
- Possess own transportation for outlet visits
- Fluency in Malay and English.
- Strong leadership and motivational skills to manage and inspire a diverse team.
- Deep understanding of food and beverage operations, customer service, and industry trends.

, Permenant

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave
- Opportunities for promotion
- Professional development

**Job Type**: Permanent

Pay: From RM3,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Performance bonus


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