Assistant Customer Service Manager

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

WE ARE HIRING….CUSTOMER SERVICE MANAGER (MALL)Responsibilities· Assist in managing the daily operations of the customer service department.· Supervise, train, and motivate customer service representatives to achieve service excellence· Provide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Hach - Location Petaling Jaya, Selangor, Malaysia - Category Sales - Job Id R10261540 Overview: Responsible for managing the Service Operations team that includes on-time service jobs arrangements, fulfillment of service contract requirements, detailed backlog fulfillment planning and precise execution of planned deliverables. The SOM will work closely...

**JOB SUMMARY** **JOB RESPONSIBILITY** - Responsible for attending customer complaints and customer liaison to ensure customer requirements are met - Offer reasonable alternatives to resolve customer complaints promptly and professionally - Implement and efficient follow-up practice with the objective to deliver excellent service standard - Monitor,...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

_ **Responsibilities**:_ Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question and responding to complaints from customer. At the same time, assisting marketing department to ensure the smooth of event and activities. **Description** - To assist in sourcing quotations. - To...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...