Assistant, Customer Service

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of products, ABO resignation and issuance...

OVERALL SCOPE OF WORK A IHSS representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for customers and they help ensure that customers are satisfied with products, services, and information. DUTIES AND RESPONSIBILITIES - Use telephones to reach out to customers...

To support the management and daily operations of the customer service department; ensuring the team meets customer satisfaction and service goals, and assisting in the development and implementation of processes and policies to improve customer service efficiency **Responsibility**: 1. Coach and support the training for Customer Service Executives...

**Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...

Responsibilities:Sales Support. Liaising with principals / sales team on the status of their orders.Efficient and accurate Order Processing input transfer into the Dynamics 365 Business Central.To prepare and consolidated loan/consignment items, Sales Report, backlog order, inventory report and any other relevant report which as and when required. This is...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job description and Job Responsibility**: - Escalating queries and concerns raised by customers - Responding promptly to customer inquiries and answering general customer questions about the company’s products - Troubleshoot common issues with a service - Assisting customers with service inquiries, ensuring a positive service experience and customer...