Service Advisor
3 days ago
Service Advisor:
- Welcome customers professionally and record their service KM or complaints.
- Open job and ensure all required information is documented properly.
- Conduct a visual inspection of the vehicle with the customer.
- Communicate job progress, service recommendations, and estimated costs.
- Coordinate with workshop and technical teams for job completion and timely delivery.
- Conduct final vehicle quality check before handover.
- Prepare and explain the invoice to the customer clearly.
- Ensure all paperwork and invoices and receipts are complete. Proper documentation must be filed for every transaction
General Responsibilities:
- Ensure customer facilities are always in excellent condition:
- Air-conditioning is functioning.
- Refreshments are available and clean.
- Waiting area and restrooms are clean and well-maintained.
- Maintain good teamwork with technicians, service teams, and other departments.
- Continuously learn about new vehicle features, service protocols, and warranty procedures.
Pay: RM2,500.00 - RM2,800.00 per month
**Benefits**:
- Maternity leave
- Parental leave
Work Location: In person
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