service advisor

2 days ago


Selayang Baru Utara, Selangor, Malaysia ONEMOTOR TRADER SDN BHD Full time 24,000 - 33,600 per year

Service Advisor:

  • Welcome customers professionally and record their service KM or complaints.
  • Open job and ensure all required information is documented properly.
  • Conduct a visual inspection of the vehicle with the customer.
  • Communicate job progress, service recommendations, and estimated costs.
  • Coordinate with workshop and technical teams for job completion and timely delivery.
  • Conduct final vehicle quality check before handover.
  • Prepare and explain the invoice to the customer clearly.
  • Ensure all paperwork and invoices and receipts are complete. Proper documentation must be filed for every transaction

General Responsibilities:

  • Ensure customer facilities are always in excellent condition:
  • Air-conditioning is functioning.
  • Refreshments are available and clean.
  • Waiting area and restrooms are clean and well-maintained.
  • Maintain good teamwork with technicians, service teams, and other departments.
  • Continuously learn about new vehicle features, service protocols, and warranty procedures.

Job Type: Full-time

Pay: RM2, RM2,800.00 per month

Benefits:

  • Maternity leave
  • Parental leave

Work Location: In person


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