Customer Service Executive

About the roleWe are seeking a Customer Service Executive to join our dynamic team at Agensi Pekerjaan Brandt Global Search Sdn Bhd in Ampang, Selangor. As a Customer Service Executive, you will be the primary point of contact for our valued customers, providing them with exceptional support and ensuring their inquiries are resolved efficiently and...

**Job Brief**: **Responsibilities**: **Responsibilities**: - Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even...

**Responsibilities**: - Job description - Working Location : Ampang Jaya - Common Ground, Jalan Kolam Air Lama, Ampang Jaya,Selangor - (Near Ampang Puteri Hospital /Behind Ampang Point) - Working Hours - Monday - Sunday (5 working days & 2 off days ) - Working Hours: Earliest Shifts 7.30am Last Shift ends - 11pm - Must possess own transport (due to last...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers with the objective of resolving issues, providing first excellent contact resolution, perform outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the...

Job Description:Answering incoming calls, responding to live chat inquiries, and emails from digital banking customers regarding products and services professionally and courteously.Providing cold sales call to promote new promotionsProviding accurate information and resolving customer issues related to digital banking products and services.Maintaining a...

Job Description:To be responsible and dedicated to all incoming telephone / e-mails / fax / chat / online enquiries from customers, problems and complaints relating to products and services, with the objective of resolving customer issues on a timely basis, providing First excellent contact resolution.To meet / exceed productivity and quality standards (eg:...

**Customer Service Executive** Full-Time position Working Location: Ampang Jaya, Jalan Kolam Air Lama. (Near Ampang Puteri Hospital / Behind Ampang Point) Working Hours: Rotation Shifts, Monday - Sunday (5 working days & 2 rotational off (8.00am - 5.00pm, 8.30am - 5.30pm, 9.00 am - 6.00pm, 10.00 am - 7.00pm, 11.00am - 8.00pm, 12.00 pm - 9.00 pm) Basic...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, provide first excellent contact resolution, and perform outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the customers. - Giving the...

**Job Summary**: We are seeking a highly organized and proactive **Admin Executive cum Customer Service Representative** to support daily office operations and deliver excellent customer service. This dual-role position is ideal for someone who can multitask efficiently and communicate effectively with both internal teams and customers. **Key...

**Main duties/Responsibilities**: **MON - FRI (Normal working hours only, no shift)** - To attend to inbound/ outbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing - To liaise effectively with other...