L2 Application Support

**Role**:L2 Application Support **Location**: Kuala Lumpur **Payroll**: Skill Quotient **Experience** : 3-5 years **Duration**:1 year extendable contract **Qualifications Required**: - Bachelor’s Degree or equivalent experience required - At least 2 years of hands-on experience as production support engineer - Knowledge of best practices and IT...

**1. Technical Skills** - Database Knowledge: Familiarity with SQL and the ability to query databases for troubleshooting. - Operating Systems: Proficiency in working with different operating systems like Windows, Linux, or Unix - Web Technologies: Understanding of web technologies such as HTTP/HTTPS, web servers, web frameworks, APIs, etc. Scripting and...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

Ability to keep Customer at the forefront of all requests and advocate for the Customer's needs at all times.Ability to understand varied and complex product configurations and support customers through various means of communication including email, phone, chat, forums and social media.Identify, resolve or manage the resolution of system issuesTroubleshoot...

Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the ticket to L3 support if necessary, otherwise, fixing...

**Position : Application Support** **Work Location : Jalan Tun Razak, Kuala Lumpur** **Company Industry : Stockbroking** **Salary : Basic + shift allowance + OT claim** **Job Summary** **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in...

**Role**:L2 Apps Support **Location**: Kuala Lumpur **Payroll**: Skill Quotient **Experience** : 3-5 years **Duration**:1 year extendable contract **Qualifications Required**: - At least 2-6 years of IT Support Operations in large commercial, service-based or Vendor organization or financial institution. - Background in IT infrastructure, network,...

**Role**: Cybersecurity L2 Support **Location**: Kuala Lumpur **Payroll**: Skill Quotient **Duration**: 1 year extendable contract Note : Must be proficient in Mandarin/Cantonese language **Required Skills**: - Education Qualification in relevant discipline - Tertiary qualifications are essential - Excellent verbal and written communication skills;...

**Support - Shell, PLSQL - L2** - Work on-site KL Mid valley - Open to any nationality with first priority, Local - Notice period not more than 45 days - L2 7+ Years / 5+ Years **1. Application Support**: - Collaborate with L1 support and escalate complex issues to L3/engineering teams as needed." **2. Monitoring and Maintenance**: - Proactively identify and...

Job Responsibilities Monitor the frontend, middleware, and backend application in monitoring tool. Monitor the routine batch jobs completed without errors.Involve in improving the monitoring application and monitoring process toward automation.Execute service recovery or escalate to L2 support team.Support operation users on production incidents. Require...