Operation Executive

3 days ago

Kuala Lumpur, Malaysia Quandatics (M) Sdn Bhd Full time

**Key Responsibilities**:

- Follow up with customers to confirm training schedules, requirements, and attendance.
- Serve as the primary point of contact for customers, addressing inquiries and providing pre
- and post-training support.
- Prepare and submit required documentation for HRD Corp claim for customers.
- Ensure adherence to HRD Corp guidelines and maintain proper records for audits.
- Arrange accommodation, travel, and other logístical needs for trainers.
- Liaise with vendors such as hotels, training venues, and catering services to ensure facilities meet training requirements.
- Oversee venue setup, ensuring all necessary equipment and materials are ready for use.
- Monitor and support training sessions to ensure they run smoothly.
- Provide trainers and participants with required materials and address any issues promptly.
- Collect and organize feedback forms for post-training evaluations.
- Maintain the training calendar and provide updates to relevant stakeholders.
- Prepare training-related materials, certificates, and other deliverables.
- Handle invoicing, purchase orders, and other operational documentation.

**Qualifications**:

- Diploma or Bachelor’s Degree in Business Administration, Operations Management, or related fields.
- 1-3 years of experience in operations, training coordination, or administrative roles.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office Suite and familiarity with online collaboration tools.
- Problem-solving skills and a proactive approach to managing challenges.
- High attention to detail and time-management capabilities.
- Knowledge of HRD Corp processes and requirements is a strong advantage.
- Experience coordinating travel or event logistics is preferred.
- Ability to work independently and collaboratively in a dynamic environment.

Pay: RM3,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

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