Key Account Executive

1 week ago

Petaling Jaya, Malaysia Sunway Pristine Laundry Sdn Bhd Full time

**Roles**:
The Key Account Executive will have the responsibility to be a brand ambassador and actively promote Sunway Pristine Laundry to customers both existing and new customers. He/she will be responsible for managing customer accounts effectively, providing a great experience to customers, and delighting customers while building rapport and loyalty.

**Responsibilities**:

- Cultivate, maintain, and grow relationships with new and established accounts that will increase business and ensure excellent customer relations.
- Provide continual efforts to maintain relationships with existing customers to drive renewals and upsell opportunities.
- Collecting and analyzing data concerning consumer behavior to understand changing needs.
- Keeping accurate records pertaining to sales and services.
- Maintaining updated knowledge of the Company’s operations and services.
- Resolving complaints and keeping track of all processes that pertain to the client’s desires.
- To perform any other duties as assigned by the Management from time to time.

**Skills & Experience**:

- Degree in Business/Marketing or other relevant disciplines with a minimum of 1-year experience in Key Accounts Development/Marketing/Sales or Customer Service.
- Responsible, self-motivated, and diligent;
- Able to work in a face-paced environment and handle external pressure.
- Excellent communication skills & interpersonal skills.
- Multitasker who possesses the ability to lead and prioritize tasks across various teams within the organization.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)
- English (required)

Application Deadline: 01/24/2025
Expected Start Date: 01/02/2025

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