Product Owner

Job ID: 28063

Location: Bukit Jalil KL, MY

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 19 May 2025

**Job Summary**
- Key Responsibilities:
Product Strategy & Roadmap: -- Design and execute the product roadmap for Client Communication Platform
- Align payment solutions with regulatory requirements, industry standards and business objectives.
- Stay updated on emerging trends in interactive as well as non-interactive client communication trends in the industry.

Requirement Gathering & Stakeholder management:

- Act as a bridge between business and technology teams, ensuring clear and actionable product requirements.
- Collaborate with internal stakeholders to gather requirements.
- Work with external partners to enhance payment offerings.
- Ensure adherence to regulatory compliance, risk mitigation and governance policies.

Collaboration and Alignment:

- Work Closely with Product Owners, Security and Chapters to define and implement Solutions.
- Collaborate with cross-functional teams for successful implementation and deployment of payment solutions.

Innovation & Continuous Improvement:

- Stay updated on emerging technologies in client communication space.
- Foster a culture of innovation by driving modernization initiatives and continuous improvement strategies.
- Align technical solutions with the organization long-term technology vision and business goals.
- Leverage automation CI/CD and Sec Devops practices to improve software development efficiency.

**Key Responsibilities**
- Key Responsibilities:
Product Strategy & Roadmap: -- Design and execute the product roadmap for Client Communication Platform
- Align payment solutions with regulatory requirements, industry standards and business objectives.
- Stay updated on emerging trends in interactive as well as non-interactive client communication trends in the industry.

Requirement Gathering & Stakeholder management:

- Act as a bridge between business and technology teams, ensuring clear and actionable product requirements.
- Collaborate with internal stakeholders to gather requirements.
- Work with external partners to enhance payment offerings.
- Ensure adherence to regulatory compliance, risk mitigation and governance policies.

Collaboration and Alignment:

- Work Closely with Product Owners, Security and Chapters to define and implement Solutions.
- Collaborate with cross-functional teams for successful implementation and deployment of payment solutions.

Innovation & Continuous Improvement:

- Stay updated on emerging technologies in client communication space.
- Foster a culture of innovation by driving modernization initiatives and continuous improvement strategies.
- Align technical solutions with the organization long-term technology vision and business goals.
- Leverage automation CI/CD and Sec Devops practices to improve software development efficiency.

**Skills and Experience**
- Strategy*
- Shape and Communicate Platform Vision
- Contribute to building a multi-year strategic roadmap, blending market insights, business needs, and technical innovation to position the platform for future success.
- Execute this roadmap with hive lead and squad leaders, ensuring wide alignment and clear understanding of why, how and when the platform will evolve.
- Align with Enterprise Objectives
- Ensure platform initiatives directly support major WRB outcomes and domain-level OKRs.
- Champion a data-driven approach to prioritisation, incorporating both functional milestones and non-functional imperatives (e.g., security, scalability, performance).
- Set Balanced Strategic Priorities & KPIs
- Drive adoption of measurable metrics (e.g., developer adoption, cost savings, time-to-market improvements) to improve the platform’s success.
- Proactively integrate technical debt reduction and compliance items into these priorities, balancing new feature delivery with foundational stability.
- Promote Scalability & Sustainable Growth
- Collaborate with Hive Lead, Engineering Leads, Production Engineering and Architects to embed performance, reliability, and risk controls at the architecture level.
- Manage trade-offs between rapid feature deployment and the long-term viability of the platform ecosystem.
Business*
- Champion Stakeholder Needs
- Continuously advocate for Journeys/Platforms and other Hive stakeholders, translating their feedback into the unified backlog for the Hive.
- Build transparent relationships with Journeys to ensure each domain’s objectives are reflected in the platform’s evolution.
- Unified Backlog Ownership
- Maintain a single backlog that captures stream aligned journey roadmaps, business-driven features, technical enablers, and compliance/risk work.
- Balance urgent demands against strategic investments, reflecting the right mix of short-term wins and long-term capabilities.
- Value-Driven Delivery & Communication
- Provide real-time visibility into backlog status, upcoming releas