Accounts Receivable Analyst

1 week ago

Petaling Jaya, Malaysia FrieslandCampina Full time

We are recruiting for an Accounts Receivable Analyst (Thai Speaker) to be part of our growing Credit Risk team. You will primarily be responsible for the daily execution of the Credit Risk and Reporting management activities and processes as well as contribute to the continuous improvement initiatives and support the back-up of operational tasks within the AR Team.

What we ask
- Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university
- Internal Financing & Reporting Standard (IFRS)
- At least 2 years of experience in the finance function.
- Must be proficient in both Thai and English languages (spoken & written)
- Shared service experience is an added advantage

What we offer
- Opportunity to work in a diverse & multicultural environment
- Learning and development for career growth
- Empowerment and leadership opportunity to lead projects and activities
- Vacancy description

Key Responsibilities

1. Run Accounts Receivable
- Run Accounts Receivable processes in line with company policies and financial strategy
- ‘Chair meetings’: inform, communicate and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).

a. Analyze customers’ financial position, credit reports, reports of credit insurance companies, payment behavior
- Perform credit assessment for new and existing customer..
- Evaluate customer risk category.

b. Provide advice in handling credit profiles (limits, payment guarantees, etc.)
- Provide credit limit proposal for new and existing customer to OPCO.
- Provide recommendation to OPCO for an additional financial security for new or existing customer.

c. Release of credit limits/overdue order blocked
- Monitoring of credit blocked
- Perform assessment on the credit blocked

d. Provision for doubtful debts
- Provide proposal of provision for doubtful debts

e. Masterdata of the credit management
- Review customer credit limit form and SAP data.

f. Analysis of outstanding items of debtors about skipped or partial payments, or customer errors
- Resolving disputes

g. Perform collection call to the customer
- Contact external customer and perform a reminder on the next payment due date.
- Follow up on the overdue items

h. Pursuit of disputes
- Resolving complaints and disputes and monitoring the progress.
- Identifying reasons for non-payment and propose action plans.
- Escalating unsolved issues.

i. Pro-active role in assessing customers' payment behavior
- Analyzing structural payment behavior
- Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
- Discussing improvements with Sales and external customers

2. Projects and continuous improvement
- Contribute to the development and implementation of changes in the AR process.
- Participate in projects to improve AR processes by technologies or quality improvements.

3. Prepare weekly/monthly/ad-hoc AR Reports and Analysis

4. Back-up daily operational tasks within the Accounts Receivable team.

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