Operations Associate

4 days ago


Kuala Lumpur, Malaysia Qoala Full time

We are looking for junior associates who have the thirst for learning and are eager to level up to experience real work-life culture in our organization while building their professional knowledge.

Qoala is an insurance technology startup that works with insurance companies to offer innovative insurance products such as car, motor and personal accident insurance by making it universally accessible, affordable and easy to use for all.

**Responsibilities**:

- As an Associate you will play a key role in assisting key stakeholders in executing project(s) or initiative(s) that is aimed at improving our business processes
- You will be working closely with senior and middle management in strategic decision making through research, data analysis and reporting
- You will be also tasked with providing additional support to cross departments to ensure mínimal disruption to day-to-day processes

**Requirements**:

- At least 1 year of experience in business analyst or associate-level roles. Recent graduates are also welcome to apply.
- Experience in ecommerce, B2B or D2C is an advantage
- Diploma/Degree in business, social science, technology or engineering fields
- Self-starter, motivated and have a passion for working in a fast-paced e-commerce industry
- Extremely detail oriented and have strong analytical skills with the proper use of Excel. Must be comfortable with large volumes of data.
- Process oriented mindset and passionate about optimization and process improvement
- Willingness to learn and explore new tools
- Excellent English communication and presentation skills

**Benefits**
- A dynamic and challenging working environment
- An extra steep learning curve
- Responsibility from day one in a fast growing and global company
- A vibrant and international team with diverse backgrounds
- Regular company and team events


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