Qc Manager

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**A.Strategic Responsibilities**

**Quality Management System (QMS) Development**:
1.4.1 Assist in designing, implementing, and maintaining the company’s QMS to comply with ISO 9001 & 14001 standards.

1.4.2 Support the QA/QC Manager in achieving certification and recertification audits.

**Customer complaint**

1.4.3 Act as the primary point of contact for customer complaints related to product quality.

1.4.4 Analyze complaint trends and provide insights to management for strategic improvements

**Performance Monitoring & Improvement**:
1.4.5 Analyze QA/QC performance metrics and prepare strategic reports for senior management.

1.4.6 Identify systemic issues and lead cross-functional teams to implement corrective and preventive actions (CAPA).

**Process Optimization & Innovation**:
1.5.6 Drive continuous improvement initiatives using tools like Lean Six Sigma, PFMEA, and Statistical Process Control (SPC).

1.5.7 Collaborate with R&D and Production teams to integrate quality into new product development processes.

**Customer & Supplier Quality Assurance**:
1.5.8 Act as the primary point of contact for customer audits and ensure timely resolution of quality-related issues.

1.5.9 Assist purchasing to evaluate and qualify suppliers, ensuring they meet the company’s quality standards and regulatory requirements.

**Team Leadership & Development**:
1.5.10 Mentor and develop QA/QC team to enhance technical and leadership capabilities.

1.5.11 Foster a culture of quality excellence and continuous improvement across the organization.

**Regulatory Compliance & Risk Management**:
1.5.12 Monitor changes in regulatory requirements and ensure the company’s operations remain compliant.

1.5.13 Conduct risk assessments and develop mitigation strategies for quality and environmental risks.

**B.Operational Responsibilities**

**Daily Quality Assurance Oversight**:
1.5.14 Supervise routine QC inspections, testing, and documentation to ensure product conformity.

1.5.15 Ensure all laboratory analyses are performed accurately and in compliance with SOPs.

**Non-Conformance Management**:
1.5.16 Oversee the generation and resolution of non-conformance reports (NCRs) and customer complaints.

1.5.17 Monitor the effectiveness of corrective actions and ensure timely close-out.

**Documentation & Reporting**:
1.5.18 Maintain accurate records of QA/QC activities, including test result inspection reports, and compliance documentation.

1.5.19 Prepare and present monthly quality reports (MQRs) to senior management.

**Laboratory & Inventory Management**:
1.5.20 Ensure proper upkeep of laboratory facilities, equipment, and chemical stock.

1.5.21 Monitor and optimize inventory levels of spare parts and testing materials.

**Regulatory & Customer Compliance**:
1.5.22 Ensure all products meet customer specifications and regulatory requirements.

1.5.23 Oversee the submission of final discharge Certificates of Analysis (COAs) through the Online Environmental Monitoring (OEM) system.

**5S & Workplace Safety**:
1.5.24 Enforce the use of Personal Protective Equipment (PPE) and maintain 5S standards in the workplace.

1.5.25 Promote a safe and organized work environment.

1.5.26 To perform any other duties assigned by the management with fully accountability from time to time.
- **Education & Experience Requirement**:_
- Minimum bachelor’s degree in Technical, Chemistry, Science, Management, Business or relevant field is preferred.
- Minimum 3 years’ proven experience as QA/QC manager and lead a team
- Be certified as Lead Auditor of Quality Management System ISO9001
- Knowledge of science and Lab systems generally attained through studies
- Proficient in basic analytical techniques in a QC/Commercial setting
- Previous experience in production or manufacturing
- Must be able to **Listen, Read & Write in Chinese**

**Recruitment Notice : We do not appoint or welcome any recruitment agencies or headhunter services. All hiring activities are handled directly by our internal HR team. Please refrain from contacting us regarding such services.**

Pay: RM4,000.00 - RM8,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

**Education**:

- Bachelor's (preferred)

**Experience**:

- QC : 2 years (preferred)
- QC Team Lead: 2 years (required)

**Language**:

- Mandarin (required)
- English (required)

**Location**:

- Shah Alam (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person