Front Desk Agent

1 week ago

Malaysia Club Med Full time

**Front Desk Agent (M/W)**: Club Med Resorts Malaysia or overseas

**Job ID** R-1925 **Category** Hospitality & Catering

**You are**
- Sociable, you know how to connect with our guests and build a trusting relationship.
- Helpful and attentive, finding the right solution for all our guests.
- Multilingual, you master at least two languages and are comfortable with international guests.

**You will**
- Be responsible for welcoming guests, providing information and personalising customer relations
- Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
- Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
- Develop internal sales and ensure the invoicing for the stay or local sales
- Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent

**So what are you waiting for? Pack your bags**
- All our positions are open to people with disabilities._

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