Technical Support

Computer Technical Support Provision of management services and investment holding. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

In this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data records...

In this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data records...

Job DescriptionIn This Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer...

Key Responsibilities:Provide customer support via telephone, email, and chat.Troubleshoot issues using basic technical product knowledge.Use internal tools to resolve customer problems and document interactions in real-time.Escalate complex issues to appropriate teams under supervision.Communicate solutions clearly and effectively to both technical and...

**Company Overview**: At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the...

Our Technical Support Engineer/Representative (TSE/R) partner with customers and internal stakeholders to ensure their success through deep technical knowledge of NI Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a...

**Key Responsibilities** - Translate customer test needs into instrument specs and configurations. - Support sales team on pre-sales with product demonstrations, technical presentations, and proof-of-concept testing. - Commission instruments on site, create test recipes, SCPI/driver scripts, and example code (Python/LabVIEW/Matlab/C#/C++). - Troubleshoot...

Job responsibilities: '¢ Provide L1 support to our client on a 24/7 rotation basis '¢ Web Application troubleshooting and resolving technical issues in a timely manner base on severities. '¢ To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. '¢ Ensure that all defects dealt...

Job responsibilities: - Provide L1 support to our client on a 24/7 rotation basis - Web Application troubleshooting and resolving technical issues in a timely manner base on severities. - To ensure maximum availability and mínimal disruption to business continuity in order to meet all agreed target, SLA's and metrics. - Ensure that all defects dealt with...